سياسة الاستبدال والإسترجاع

The process of sale and your purchase and use of the products available on this site are subject to the terms and conditions of use and service. The store may choose to accept or not accept or cancel your order in some cases, for example if the product you wish to purchase is unavailable, or if the product was priced incorrectly, or if the order is found to be fraudulent. The site will refund what you paid for orders that are not accepted or are canceled. The site reserves the right to make any modifications or changes to its site, policies, and related agreements, including the privacy policy and the document of terms and conditions of service and the terms of exchange and return. Product exchange and return policy: The store has the right to accept or not accept returns. All products can be returned within a period not exceeding 3 days from receipt of the order, and to maintain the quality and shelf life of the product, they cannot be returned afterward unless there is a problem or defect in the product. In case of a defect or manufacturing error in the product, it is returned after reporting it. Regarding cases where products are not returned, there are certain cases where the product cannot be returned: - When the return request is submitted after the specified time, which is 3 days from the date of receipt of the products. - When the product has been used, or damaged, or is not in the same condition as when received. How can I recover my money if I received an item that is not in the correct shape or is damaged? When you receive the item in a damaged state or different from what was selected on the site, you can return the item to us in the same condition you received it, with its original packaging, within 3 days from the date of receipt. Once we receive the item, we will inspect it, and if a defect or damage is found, we will immediately start the process of refunding your money, whether it is the amount you paid for the item or the amount paid for shipping and delivery.